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Privacy Policy

Privacy Policy for Victoria Gift Shop

Last Updated: [01.12.2023]

Welcome to Victoria Gift Shop, an online store located in Nairobi. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at https://victoriagiftshop.com/ (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The types of information we collect may include:

1.1 Personal Information:

  • Name
  • Contact information (email address, phone number, and delivery address)
  • Payment details
  • Account credentials

1.2 Non-personal Information:

  • Cookies and usage data
  • IP address
  • Browser type and version
  • Device information

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

2.1 Order Processing:

  • To process and fulfill your orders
  • To communicate with you regarding your purchase

2.2 Website Improvement:

  • To analyze and enhance the performance of our website
  • To personalize your experience and provide tailored content

2.3 Communication:

  • To send promotional materials, newsletters, and updates
  • To respond to your inquiries and provide customer support

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

3.1 Service Providers:

  • We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

3.2 Legal Compliance:

  • We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.

4. Security

We prioritize the security of your information. We implement a variety of security measures to protect your personal information during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the instructions in our emails or contacting us directly.

6. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Site. It is your responsibility to review this Privacy Policy periodically for updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info(at)victoriagiftshop.com.

Thank you for choosing Victoria Gift Shop!